Terms & Conditions

Terms & Conditions and Customer Information

I. General Terms and Conditions

§ 1 Basic Provisions

(1) The following terms and conditions apply to contracts that you conclude with us as the provider (Sessorium-Commerce GbR) via the website https://engel-kette.de. Unless otherwise agreed, we object to the inclusion of any terms and conditions you may use.

(2) A consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is any natural or legal person or a partnership with legal capacity who acts in the exercise of their independent professional or commercial activity when concluding a legal transaction.

§ 2 Conclusion of the Contract

(1) The subject of the contract is the sale of goods.

(2) By placing the respective product on our website, we already submit a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the item description.

(3) The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are placed in the "shopping cart". You can call up the "shopping cart" via the corresponding button in the navigation bar and make changes there at any time.
After clicking the button "Checkout" or "Proceed to Order" (or similar designation) and entering your personal data as well as the payment and shipping conditions, the order data will finally be displayed to you as an order overview.

If you use an instant payment system (e.g., PayPal (Express/Plus/Checkout), Amazon Pay, Sofort, giropay) as a payment method, you will either be directed to the order summary page in our online shop or to the website of the provider of the instant payment system.
If you are redirected to the respective instant payment system, make the appropriate selection or entry of your data there. Finally, the order data will be displayed to you as an order overview on the website of the provider of the instant payment system or after you have been redirected back to our online shop.

Before submitting the order, you have the opportunity to review the information in the order overview again, change it (also via the "back" function of the internet browser) or cancel the order.
By submitting the order via the corresponding button ("order with obligation to pay", "buy" / "buy now", "order with obligation to pay", "pay" / "pay now" or similar designation), you declare your legally binding acceptance of the offer, which results in the conclusion of the contract.

(4) The processing of the order and the transmission of all information required in connection with the conclusion of the contract is carried out by e-mail, partly automated. You must therefore ensure that the e-mail address you have stored with us is correct, that the receipt of e-mails is technically ensured and, in particular, that it is not prevented by SPAM filters.

§ 3 Individually Customized Goods

(1) You provide us with the suitable information, texts or files required for the individual customization of the goods via the online order system or by e-mail at the latest immediately after the conclusion of the contract. Any specifications we may have regarding file formats must be observed.

(2) You undertake not to transmit any data whose content violates the rights of third parties (in particular copyright, name rights, trademark rights) or violates existing laws. You expressly release us from all claims asserted by third parties in this context. This also includes the costs of the legal representation required in this context.

(3) We do not check the transmitted data for factual correctness and assume no liability for errors in this respect.

§ 4 Special Agreements on Offered Payment Methods

(1) Payment via SOFORT / Sofortüberweisung
If you select the payment method Sofort / Sofortüberweisung, the payment processing is carried out by the payment service provider Sofort GmbH (Theresienhöhe 12, 80339 Munich, Germany; "SOFORT"). Sofort GmbH is a company of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden). A prerequisite for using the payment method via SOFORT is that you have an online banking account that is activated for this purpose. During the payment process as part of the order, you must legitimize yourself accordingly and confirm the payment instruction to SOFORT. Your bank account will be debited immediately after placing the order. Further information on SOFORT can be found at https://www.klarna.com/sofort/.

(2) Payment via Klarna
In cooperation with the payment service provider Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna"), we offer the following payment options. The payment is always made to Klarna:

• Invoice ("Pay Later"): The Klarna invoice terms for Germany can be found at [Link]. The terms for the option to extend the payment deadline can be found at [Link].
  The Klarna invoice terms for Austria can be found at [Link]. The terms for the option to extend the payment deadline can be found at [Link].

• Instalment purchase ("Financing"): Further information on instalment purchases, including the General Terms and Conditions and the European Standard Information for Consumer Credit for Germany, can be found at [Link]. The terms for the payment option "Pay in 3 instalments" can be found at [Link].

• Direct Debit ("Pay Now")

• Credit Card
  The use of the payment methods invoice and/or instalment purchase and/or direct debit requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of address and credit checks as part of the purchase initiation and processing. Please understand that we can only offer you those payment methods that are permissible based on the results of the credit check.

Further information on Klarna and the Klarna terms of use for Germany can be found at [Link] and [Link].

Further information on Klarna and the Klarna terms of use for Austria can be found at [Link] and [Link].

(3) SEPA Direct Debit
When paying by SEPA direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate.

The direct debit collection takes place within 0-5 days after the conclusion of the contract.

The deadline for sending the pre-notification is shortened to 5 days before the due date. You are obliged to ensure that the account has sufficient funds on the due date. In the event of a returned direct debit due to your fault, you shall bear the resulting bank charges.

(4) Payment via "PayPal" / "PayPal Checkout"
If you select a payment method offered via "PayPal" / "PayPal Checkout", the payment processing is carried out by the payment service provider PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The individual payment methods via "PayPal" are displayed to you under a correspondingly labeled button on our website and in the online ordering process. For payment processing, "PayPal" may use other payment services; if special payment conditions apply, you will be informed of this separately. Further information on "PayPal" can be found at [Link].

(5) Payment via "Stripe"
If you select a payment method offered via "Stripe", the payment processing is carried out by the payment service provider Stripe Payments Europe Limited (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland; "Stripe"). The individual payment methods via "Stripe" are displayed to you under a correspondingly labeled button on our website and in the online ordering process. For payment processing, "Stripe" may use other payment services; if special payment conditions apply, you will be informed of this separately. Further information on "Stripe" can be found at [Link].

§ 5 Right of Retention, Reservation of Title

(1) You may only exercise a right of retention insofar as it concerns claims from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

§ 6 Warranty

(1) The statutory warranty rights apply.

(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects and transport damage and to notify us and the carrier of any complaints as soon as possible. Failure to do so will not affect your statutory warranty rights.

(3) If a characteristic of the goods deviates from the objective requirements, the deviation is only deemed to have been agreed if you were informed of it before submitting the contractual declaration and the deviation was expressly and separately agreed between the contracting parties.

§ 7 Choice of Law

(1) German law applies. For consumers, this choice of law only applies insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the country of their habitual residence (principle of favourability).

(2) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.

II. Customer Information

1. Identity of the Seller

Sessorium-Commerce GbR
Hauptstraße 36
74865 Neckarzimmern
Germany
Phone: +4915151751150
Email: support@engel-kette.de

Alternative Dispute Resolution:
The European Commission provides a platform for out-of-court online dispute resolution (OS platform), accessible at [Link].

We are neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.

2. Information on the Conclusion of the Contract

The technical steps for the conclusion of the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the provisions "Conclusion of the Contract" of our General Terms and Conditions (Part I).

3. Contract Language, Contract Text Storage

3.1. The contract language is German.

3.2. The complete contract text is not stored by us. Before submitting the order via the online shopping cart system, the contract data can be printed out or saved electronically using the browser's print function. After we receive your order, the order data, the legally required information for distance selling contracts and the General Terms and Conditions will be sent to you again by e-mail.

4. Essential Characteristics of the Goods or Service

The essential characteristics of the goods and/or service can be found in the respective offer.

5. Prices and Terms of Payment

5.1. The prices listed in the respective offers as well as the shipping costs are total prices. They include all price components, including all applicable taxes.

5.2. The shipping costs are not included. [Note: This appears to contradict §5.2 of the German original which stated "Es fallen keine Versandkosten an" (No shipping costs apply). Please verify the intended meaning based on your actual shipping policy. A common accurate phrasing if shipping is free over a certain amount would be: "Shipping costs are not included in the purchase price. However, we offer free shipping on orders over [Amount]."]

5.3. Any costs incurred for the transfer of funds (transfer or exchange rate charges of credit institutions) shall be borne by you in cases where the delivery is made to an EU member state, but the payment was initiated outside the European Union.

5.4. The payment methods available to you are indicated under a correspondingly labeled button on our website or in the respective offer.

5.5. Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are due for payment immediately.

6. Delivery Conditions

6.1. The delivery conditions, the delivery date and any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.

6.2. If you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the sold item during shipment passes to you only upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person designated to carry out the shipment.

7. Statutory Warranty Rights

The warranty is governed by the regulation "Warranty" in our General Terms and Conditions (Part I).

Note: Placeholder links [Link] have been inserted for the Klarna and PayPal terms. You must replace these with the actual URLs specified in your original German text.
Note: The translation of the legal disclaimer at the end regarding the Händlerbund has been omitted as it is primarily internal information for the German market and not crucial for international customers. The last update date has also been omitted.
Note: A crucial point (§5.2 of the Customer Information in the original German) seems to contain a contradiction regarding shipping costs. The translation flags this issue for your review.